Return Policy
We want you to be completely satisfied with your purchase from our home textiles and decor store. If for any reason you are not happy with your purchase, we offer a hassle-free return policy.
Returns are accepted within 30 days of the original purchase date. Items must be unused, undamaged, and in their original packaging. If the item you received is defective, please contact us within 7 days of receiving your order to arrange a return or exchange.
To initiate a return, please email us at ekdesignsllp@gmail.com with your order number and reason for return. We will respond to your request within 24-48 hours with instructions on how to return your item.
Please note that the customer is responsible for all return shipping costs. We recommend using a trackable shipping method for your return, as we cannot be held responsible for any lost or damaged packages.
Once we receive your returned item, we will inspect it to ensure that it is in the same condition as when it was shipped. If your return is approved, we will issue a refund to your original form of payment within 7-10 business days.
Please note that all clearance and sale items are final sale and are not eligible for returns or exchanges.
If you have any questions or concerns about our return policy, please do not hesitate to contact us at ekdesignsllp@gmail.com