Refund policy

Refund Policy:

We want you to be completely satisfied with your purchase from our home textiles and decor store. If for any reason you are not happy with your purchase, we offer a hassle-free refund policy.

To be eligible for a refund, please email us at ekdesignsllp@gmail.com  within 30 days of the original purchase date. Please provide your order number and reason for the refund request in the email.

If the item you received is defective, please contact us within 7 days of receiving your order to arrange a return or exchange.

Please note that all clearance and sale items are final sale and are not eligible for refunds.

Once we receive your request, we will review it and notify you via email whether your refund has been approved or rejected. If your refund is approved, we will issue a refund to your original form of payment within 7-10 business days.

Please note that the customer is responsible for all return shipping costs. We recommend using a trackable shipping method for your return, as we cannot be held responsible for any lost or damaged packages.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us at ekdesignsllp@gmail.com